Terms and Conditions

Welcome to Sparrow Footwear’s e-commerce website. By accessing or using sparrowfootwear.com, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any purchases or using our services. If you do not agree with these terms, please do not use our website.

1. General

These Terms and Conditions govern your use of our website and the purchase of products through the site. Sparrow Footwear reserves the right to update or modify these terms at any time without prior notice. Your continued use of the website after changes have been posted constitutes acceptance of the revised terms.

2. Account Registration

To access certain features of the website and make purchases, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to provide accurate, complete, and up-to-date information and to notify us of any changes.

3. Product Information

We strive to ensure that the products listed on our website are accurately described and depicted. However, Sparrow Footwear does not guarantee that product descriptions, images, or any other content on the site are completely accurate, complete, or free of errors. Product colors and appearances may vary depending on your device’s display settings.

4. Pricing and Payments

Prices: All prices on our website are listed in Bangladeshi Taka and are inclusive of applicable taxes unless otherwise stated. Prices are subject to change without notice, but once an order is confirmed, the price will not change for that purchase.
Payments: We accept payment through secure and recognized payment methods, including credit/debit cards and third-party payment gateways. By placing an order, you authorize us to charge the specified amount to your selected payment method.
Currency Conversion: If you are making a purchase from outside Bangladesh, the final charge to your account may differ based on exchange rates and additional charges imposed by your card issuer or payment provider.

5. Order Processing and Acceptance

Once an order is placed, you will receive an email confirmation. However, this confirmation does not signify acceptance of your order, as we may require additional information to process the transaction. Sparrow Footwear reserves the right to refuse or cancel any order for any reason, including but not limited to:

Errors in pricing or product information.
Product unavailability.
Fraud prevention or unauthorized transactions.

6. Shipping and Delivery

Shipping Timeframes: We aim to deliver orders within the estimated timeframes mentioned on the website. However, delivery times may vary depending on location, shipping service, and unforeseen delays.
Shipping Costs: Shipping fees will be calculated at checkout and are dependent on the shipping destination and method chosen.
Customs and Duties: If your order is shipped internationally, you may be responsible for additional customs duties, taxes, or fees as per your country’s regulations.

7. Returns and Exchanges

Please refer to our Return and Exchange Policy for detailed information regarding returns, refunds, and exchanges. We accept returns or exchanges within [Insert Timeframe] days of purchase, provided the item is unused, in its original packaging, and in resalable condition.

8. Intellectual Property

All content on the Sparrow Footwear website, including but not limited to text, images, logos, designs, graphics, and software, is the property of Sparrow Footwear or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, modify, or distribute any content from our website without prior written consent from Sparrow Footwear.

9. User Conduct

You agree to use the website only for lawful purposes. You are prohibited from:

Engaging in any unlawful activities, including fraud or identity theft.
Posting or transmitting any harmful, obscene, or offensive content.
Attempting to interfere with the website’s security or functionality.
Using automated tools, bots, or software to access the website.

10. Limitation of Liability

Sparrow Footwear is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services. This includes, but is not limited to, damages related to lost profits, data loss, or system failures. Our liability, if any, is limited to the amount you paid for the product(s) purchased.

11. Third-Party Links

Our website may contain links to third-party websites or services. Sparrow Footwear is not responsible for the content, privacy policies, or practices of these external sites. You acknowledge that any access to third-party websites is at your own risk.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts in Bangladesh.

13. Termination

Sparrow Footwear reserves the right to terminate or suspend your account and access to the website at any time, with or without notice, if you violate these Terms and Conditions or engage in any unlawful conduct.

This document was last updated on 3rd June 2024.